Medical Treatment & Bills

Why does the insurance company say my MRI wasn't necessary?

Attorney-Reviewed Answer
Reviewed by Jeff T. Gorman, Criminal Defense Attorney & Former 19th Circuit Prosecutor (Fla. Bar #538183). Last reviewed: September 2026
Short Answer
Because that determination lets them decline to pay for it — and it's a routine position, not a medical consensus.

PIP pays for treatment that is reasonable, related to the crash, and medically necessary. Each of those is a determination the insurer makes, and each can be disputed.

Common reasons given. The imaging was ordered too early. Conservative treatment should have been tried first. The findings are degenerative rather than traumatic. The scan wasn't indicated by the clinical presentation.

Where it comes from. Frequently a records review by a physician who never examined you, or a report from the examination described above.

What answers it. Your treating physician's documentation of why the imaging was ordered — the specific findings, the symptoms, the clinical reasoning. A well-documented order is considerably harder to dispute than one that appears routine.

The degenerative argument specifically. Most adults have some degenerative changes on imaging. That doesn't mean the crash didn't cause an acute injury, and it doesn't mean an aggravation isn't compensable. The response is comparing function before and after, not arguing about the scan.

Ask your doctor to document why the imaging was ordered. That note answers this. ---

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This page answers a common question for general informational purposes and is not legal advice, and no attorney-client relationship is formed by reading it. Florida law changes; while this answer is reviewed by a licensed Florida attorney, the right answer depends on the specific facts of your situation — consult an attorney. Serving Martin, St. Lucie, Palm Beach, Indian River, and Okeechobee Counties.